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	<title>Comments on: 9 ways Contact Centres can help retain customers! (Part I)</title>
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		<title>By: 9 ways Contact Centres can help retain customers! (Part III) &#171; Genroe Customer Management</title>
		<link>http://genroe1to1.genroe.com/2010/01/22/9-ways-contact-centres-can-help-retain-customers/#comment-28</link>
		<dc:creator>9 ways Contact Centres can help retain customers! (Part III) &#171; Genroe Customer Management</dc:creator>
		<pubDate>Sun, 07 Feb 2010 00:46:48 +0000</pubDate>
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		<description>[...] Part I &#8211; Really listening to the customer, speaking the customer’s language and offering products/services/... [...] </description>
		<content:encoded><![CDATA[<p>[...] Part I &#8211; Really listening to the customer, speaking the customer’s language and offering products/services/&#8230; [...]</p>
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		<title>By: 9 ways Contact Centres can help retain customers! (Part II) &#171; Genroe Customer Management</title>
		<link>http://genroe1to1.genroe.com/2010/01/22/9-ways-contact-centres-can-help-retain-customers/#comment-27</link>
		<dc:creator>9 ways Contact Centres can help retain customers! (Part II) &#171; Genroe Customer Management</dc:creator>
		<pubDate>Fri, 29 Jan 2010 02:43:48 +0000</pubDate>
		<guid isPermaLink="false">http://genroe1to1.genroe.com/?p=241#comment-27</guid>
		<description>[...] Genroe Customer Management Analyze -&gt; Strategize -&gt; Implement -&gt; Accountable      &#171; 9 ways Contact Centres can help retain customers! (Part&#160;I) [...] </description>
		<content:encoded><![CDATA[<p>[...] Genroe Customer Management Analyze -&gt; Strategize -&gt; Implement -&gt; Accountable      &laquo; 9 ways Contact Centres can help retain customers! (Part&nbsp;I) [...]</p>
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		<title>By: Tweets that mention 9 ways Contact Centres can help retain customers! « Genroe Customer Management -- Topsy.com</title>
		<link>http://genroe1to1.genroe.com/2010/01/22/9-ways-contact-centres-can-help-retain-customers/#comment-26</link>
		<dc:creator>Tweets that mention 9 ways Contact Centres can help retain customers! « Genroe Customer Management -- Topsy.com</dc:creator>
		<pubDate>Wed, 27 Jan 2010 12:30:39 +0000</pubDate>
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		<description>[...] This post was mentioned on Twitter by Tim Tyler, Adam Ramshaw. Adam Ramshaw said: 9 ways Contact Centres can help retain customers! http://tinyurl.com/yfpltcq [...] </description>
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