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	<title>Comments on: Building customer loyalty through comms? You need a Customer Contact Framework</title>
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	<link>http://genroe1to1.genroe.com/2010/01/03/building-customer-loyalty-through-comms-you-need-a-customer-contact-framework/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=building-customer-loyalty-through-comms-you-need-a-customer-contact-framework</link>
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		<title>By: Driving Customer Experiences to Improve Loyalty &#124; Genroe1to1</title>
		<link>http://genroe1to1.genroe.com/2010/01/03/building-customer-loyalty-through-comms-you-need-a-customer-contact-framework/#comment-152</link>
		<dc:creator>Driving Customer Experiences to Improve Loyalty &#124; Genroe1to1</dc:creator>
		<pubDate>Thu, 18 Aug 2011 07:21:39 +0000</pubDate>
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		<description>[...] a certain point, customers weary of the tactic and it reduces loyalty.  In this case having a good customer contact framework can help you to identify the point at which overuse sets [...]</description>
		<content:encoded><![CDATA[<p>[...] a certain point, customers weary of the tactic and it reduces loyalty.  In this case having a good customer contact framework can help you to identify the point at which overuse sets [...]</p>
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		<title>By: Tweets that mention Building customer loyalty through comms? You need a Customer Contact Framework « Genroe Customer Management -- Topsy.com</title>
		<link>http://genroe1to1.genroe.com/2010/01/03/building-customer-loyalty-through-comms-you-need-a-customer-contact-framework/#comment-12</link>
		<dc:creator>Tweets that mention Building customer loyalty through comms? You need a Customer Contact Framework « Genroe Customer Management -- Topsy.com</dc:creator>
		<pubDate>Tue, 05 Jan 2010 03:43:40 +0000</pubDate>
		<guid isPermaLink="false">http://genroe1to1.genroe.com/?p=209#comment-12</guid>
		<description>[...] This post was mentioned on Twitter by Tim Tyler, Adam Ramshaw. Adam Ramshaw said: Building customer loyalty through comms? You need a Customer Contact Framework http://tinyurl.com/yksgy4k [...] </description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Tim Tyler, Adam Ramshaw. Adam Ramshaw said: Building customer loyalty through comms? You need a Customer Contact Framework <a href="http://tinyurl.com/yksgy4k" rel="nofollow">http://tinyurl.com/yksgy4k</a> [...]</p>
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